Cancellation Policy

For one to one lessons

The booking can be cancelled up to 24 hours before the start-time of the lesson and the student will not be charged.

If the booking is canceled with less than 24 hours then there will be no refund.

For Group lessons

Fees for group lessons are billed upfront on a half-termly basis. No refunds shall be applicable. All students that have paid for these group lessons will have access to a video recording of the group lesson, through Google Classroom

In a determination to accomplish user satisfaction, if there is an issue, you can contact us for a refund or any other issues through our email enquiries@jtceducation.com.

Refunds on upfront payments

UNETHICAL ORDER & CANCELLATION POLICY

 

In case of any booking/order is made through unethical means; by taking advantage of a technical glitch; or by misusing/ the offer terms/guidelines/codes - the particular order/s will be canceled whatsoever and www.jtceducation.com will not be liable to pay any refund to you in all such cases.

METHODS OF PAYMENT AND REFUND

We will refund your amount to the original payment method, once it has been processed.

REFUND CYCLE:

The complete refund process normally takes about 5-15 working days from the date of confirmation of the refund.